Lux Front Desk & Guest Relations Pro (UAE National)

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain located in Abu Dhabi is seeking a dedicated Front Office Associate to deliver exceptional service from check-in to check-out. The role requires at least two years of experience in a similar position within a 5-star luxury hotel. Responsibilities include being the first point of contact for guests, providing local information, and managing various front office tasks. The ideal candidate will possess strong communication skills and a genuine passion for customer service. Join us to help create memorable experiences for our guests.

Qualifications

• Minimum experience of two years in a similar role in a 5-star Luxury Hotel.
• Strong verbal and written communication skills and pride in personal presentation.
• Ability to work under pressure and multitask.

Responsibilities

• Deliver excellent service from check-in to check-out.
• Be the first point of contact for guests and visitors.
• Provide guests with local information regarding attractions.

Skills

Customer service

Verbal and written communication

Knowledge of MS Office

Opera system

Multitasking

Job description

A leading hotel chain located in Abu Dhabi is seeking a dedicated Front Office Associate to deliver exceptional service from check-in to check-out. The role requires at least two years of experience in a similar position within a 5-star luxury hotel. Responsibilities include being the first point of contact for guests, providing local information, and managing various front office tasks. The ideal candidate will possess strong communication skills and a genuine passion for customer service. Join us to help create memorable experiences for our guests.