Lux F&B Reservations Specialist (Dubai)

FIVE Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel group in Dubai is seeking a Food and Beverage Reservations Agent. The ideal candidate will have 1-2 years of experience, exceptional communication skills, and a hands-on attitude. You will be responsible for handling guest inquiries, showcasing food and beverage offerings, and ensuring a flawless reservation experience. This role offers an exciting opportunity to join a dynamic team focused on delivering unforgettable moments.

Qualifications

• 1-2 years of experience as a Food and Beverage Reservations Agent in a luxury hotel environment.
• Fluency in English; additional languages are a plus.
• Experience in improving customer satisfaction and driving profitability.

Responsibilities

• Act as the initial touch point for guests, handling inquiries with flair.
• Showcase food and beverage offerings to convert inquiries into reservations.
• Utilize communication skills to facilitate table reservations and guest requests.

Skills

Communication skills

Leadership skills

Organizational skills

Attention to detail

Customer satisfaction skills

Tools

PMS (Opera)

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading luxury hotel group in Dubai is seeking a Food and Beverage Reservations Agent. The ideal candidate will have 1-2 years of experience, exceptional communication skills, and a hands-on attitude. You will be responsible for handling guest inquiries, showcasing food and beverage offerings, and ensuring a flawless reservation experience. This role offers an exciting opportunity to join a dynamic team focused on delivering unforgettable moments.