Lux Bell Host | Guest Concierge & Service Pro

InterContinental Hotels Group; United Arab Emirates; On-site; AED 91,000 - 129,000; Full time

Job summary

A leading luxury hotel chain is seeking a Bell Host/Doorman to welcome guests, assist with luggage, and maintain guest area cleanliness. The ideal candidate should have a hospitality diploma and experience in luxury hotels, along with strong communication skills. This role involves ensuring guest satisfaction, handling inquiries, and adhering to safety and security procedures. The position requires a positive demeanor and commitment to professional standards.

Qualifications

• Minimum hospitality diploma required.
• Experience in similar roles within luxury hotels is essential.
• Good command of written and spoken English.

Responsibilities

• Welcome all guests at the door entrance.
• Assist with luggage delivery and pick-up.
• Maintain cleanliness of guest areas.
• Provide accurate information to guest inquiries.
• Report any issues to the Front Office Manager.

Skills

Customer service

Communication skills

Problem-solving

Education

Hospitality diploma

Job description

A leading luxury hotel chain is seeking a Bell Host/Doorman to welcome guests, assist with luggage, and maintain guest area cleanliness. The ideal candidate should have a hospitality diploma and experience in luxury hotels, along with strong communication skills. This role involves ensuring guest satisfaction, handling inquiries, and adhering to safety and security procedures. The position requires a positive demeanor and commitment to professional standards.