Logistics Supervisor

Amazon; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global e-commerce company is seeking an Operations Manager to oversee daily logistics operations in Abu Dhabi, UAE. This role involves managing teams, improving safety standards, and ensuring that performance metrics are met. Candidates should have experience in logistics, team management, and process improvement. The position requires flexibility for shift work and is ideal for someone who thrives in a dynamic environment focused on delivering high-quality results.

Qualifications

• Proven experience in team management and performance tracking.
• Ability to coach and mentor team members effectively.
• Flexibility to work different shifts and overtime when necessary.

Responsibilities

• Support daily management of operational duties.
• Supervise and coach logistics assistants and delivery associates.
• Monitor performance metrics and assist in training new associates.

Skills

Experience managing teams

Experience with planning performance metrics

Experience with process improvement

Job description

Your responsibilities

First and foremost support the overall daily management of operational duties. This will mean deputizing for the Operations Manager as and when required: youll step in on their behalf where necessary.

You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.

You will be monitoring the coordinator and associate performance and coaching them when needed partnering with supporting departments to improve logistics processes and operations communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.

You will be expected to interview candidates for associate roles.

You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore youll maintain a keen eye for detail ensuring that all administrative tasks are accurately and fully completed. Moreover you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking trending and reporting on site performance on a regular basis.

In addition to your day-to-day responsibilities you will also help with training and mentoring new Associates ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this youll follow-up on and resolve any process-related issues as and when required.

You are expected to be flexible to work in different shifts and to do overtime when needed.

Finally together with the Operations Manager you will sufficiently resource your function from a personal standpoint. Resourcing in this context means multiple things: call-outs for training needs absence and performance management coaching and continuous monitoring of department productivity and many more.

BASIC QUALIFICATIONS

• Experience managing teams
• Experience with planning performance metrics and process improvement

PREFERRED QUALIFICATIONS

• Experience in logistics
• Experience with data analysis
• Experience managing teams
• Experience with planning performance metrics and process improvement
• UAE national with family book

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Required Experience

Manager