Logistics Customer Care Coordinator

Ferrari Group; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading logistics provider based in Dubai is looking for a Customer Service Coordinator to join their operations team. You will be the primary point of contact for customers regarding shipments and logistics inquiries. The ideal candidate should have a minimum of 2 years of experience in logistics or customer service and possess excellent communication skills. This is a full-time role requiring strong problem-solving abilities and a customer-focused attitude. Join a company that values high service quality and teamwork.

Qualifications

• Minimum 2 years of experience in logistics, operations, or customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Serve as the primary contact for customers regarding shipments and logistics inquiries.
• Coordinate with operations to ensure timely handling of shipments.
• Monitor and track shipments, providing updates to clients.

Skills

Communication skills

Problem-solving skills

Organizational skills

Customer service orientation

Attention to detail

Tools

MS Office

Logistics management software

Job description

A leading logistics provider based in Dubai is looking for a Customer Service Coordinator to join their operations team. You will be the primary point of contact for customers regarding shipments and logistics inquiries. The ideal candidate should have a minimum of 2 years of experience in logistics or customer service and possess excellent communication skills. This is a full-time role requiring strong problem-solving abilities and a customer-focused attitude. Join a company that values high service quality and teamwork.