Liability Letters & Retention Specialist

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent financial institution in Abu Dhabi is seeking a professional to centralize the process of liability letters issuance. The role involves issuing letters, managing customer inquiries, and ensuring adherence to banking policies. Ideal candidates should have at least 2 years of experience in a similar role and possess good negotiation and interpersonal skills. This is a full-time position with no remote work option.

Qualifications

• Minimum of 2 years of experience in a related role.
• Good understanding of products and policies.
• Ability to perform initial screenings into customers' financial records.

Responsibilities

• Issuing liability letters.
• Managing customer inquiries regarding letters.
• Documenting letters and updating systems.

Skills

Negotiation skills

Interpersonal skills

Team working skills

Tools

Banking Systems

Job description

A prominent financial institution in Abu Dhabi is seeking a professional to centralize the process of liability letters issuance. The role involves issuing letters, managing customer inquiries, and ensuring adherence to banking policies. Ideal candidates should have at least 2 years of experience in a similar role and possess good negotiation and interpersonal skills. This is a full-time position with no remote work option.