Lead UX Designer – Digital Experience & Strategy

Etihad Airways; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline in Abu Dhabi is seeking a Manager UX to lead the design and specification of user interfaces for various digital platforms. The role involves driving design initiatives, creating user personas, and staying abreast of trends in human-centred design. The ideal candidate should have a Bachelor’s degree in Design or a related field, along with a minimum of 5 years of experience in a customer-centric environment. This is an exciting opportunity to shape the airline's digital strategy in alignment with its ambitious Journey 2030 goals.

Qualifications

• 5 years minimum experience in a customer-centric organization.
• Ability to lead complex design initiatives and create user personas.
• Knowledge of human-centred design and product development.

Responsibilities

• Lead design and specification of user interfaces.
• Produce personas, storyboards, and design specifications.
• Stay updated on human-centred design market trends.
• Support business cases for digital product enhancements.

Skills

User experience design

Prototyping tools (Adobe CS, XD, Sketch, Invision)

User research techniques

Team collaboration

Education

Bachelor’s degree in Design or related field

Master’s or Advanced degree preferred

Tools

Adobe Creative Suite

Sketch

Invision

Job description

A leading airline in Abu Dhabi is seeking a Manager UX to lead the design and specification of user interfaces for various digital platforms. The role involves driving design initiatives, creating user personas, and staying abreast of trends in human-centred design. The ideal candidate should have a Bachelor’s degree in Design or a related field, along with a minimum of 5 years of experience in a customer-centric environment. This is an exciting opportunity to shape the airline's digital strategy in alignment with its ambitious Journey 2030 goals.