Key Account Manager - Retail (35931)

McCain Middle East FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food company in Dubai is seeking a Key Account Manager for Retail to drive growth across the MENA region. The ideal candidate will have extensive FMCG sales experience, fluency in Arabic and English, and a strong commercial mindset. This role offers the chance to work cross-functionally and build solid customer partnerships while ensuring execution excellence in a dynamic environment.

Benefits

Competitive compensation

Development paths tailored to growth

People-first culture

Diversity and inclusion policies

Qualifications

• 57 years experience in FMCG sales, preferably in food/Retail/Distributor-led markets.
• Excellent stakeholder management both internal and external.
• Willingness to travel across the region.

Responsibilities

• Lead the growth of retail business across multiple markets.
• Develop advanced partnerships with top regional retailers.
• Collaborate with demand planning on accurate forecasting.

Skills

FMCG sales experience

Stakeholder management

Commercial sharpness

Strategic thinking

Fluency in Arabic and English

Education

University degree in Business Marketing or related field

Job description

Position Title: Key Account Manager - Retail

Position Type: Regular - Full-Time

Position Location: Dubai Mainland

Requisition ID:35931

We are passionate about potatoes. But we’re even more passionate about our People!

At McCain we know the power food has to connect people, families and communities. That’s why our purpose is simple and bold: Celebrating real connections through delicious planet‑friendly food.

We’re customer‑obsessed, team‑spirited and driven by impact. And when we grow together we succeed together.

Ready to lead retail success across the MENA region. Join us as our next Key Account Manager Retail (MENA)!

Your Purpose

As our Key Account Manager for Retail MENA you’ll lead the growth of our retail business across multiple markets through efficient distribution management and a sharp commercial mindset. You’ll work cross‑functionally with McCain teams and local distributors to drive volume profitability and market share, all while building solid customer partnerships and delivering on execution excellence.

Where You’ll Work

• Region: MENA (Middle East & North Africa)
• Travel: Regular across key markets
• Reporting to: Retail Director MENA
• Languages: Arabic & English fluency required

What You’ll Do

Retail Strategy & Growth

• Build and execute strategic retail plans per market in line with business goals
• Align local distributor teams with McCain’s ambitions and performance KPIs

Distributor & Partner Leadership

• Own and lead the relationship with distributors (RTM model)
• Conduct robust business reviews on targets, stock levels, sell‑in support and activations
• Ensure strong alignment with channel and brand marketing

Key Account Management

• Develop advanced partnerships with top regional retailers
• Identify new opportunities (PL category expansion, regional deals, new models)
• Support trade marketing execution: POS tools, promotions, activations

Sales Operations & Forecasting

• Collaborate with demand planning and distributors on accurate forecasting
• Monitor IMS stock levels and ensure timely order management
• Follow up on payment terms A/R and credit management in coordination with finance

Market Intelligence

• Track category trends, shopper behaviour and competitor activities
• Report business insights and market risks across MENA

What You Bring

• University degree in Business Marketing or related field
• 57 years experience in FMCG sales (preferably in food/Retail/Distributor‑led markets)
• Fluency in Arabic & English (written and spoken)
• Commercial sharpness able to manage P&L drivers, margins and forecast accuracy
• Excellent stakeholder management both internal and external
• A structured yet entrepreneurial mindset: strategic thinking meets hands‑on execution
• Willingness to travel across the region

Why McCain

At McCain you don’t just take a job you join a global family that believes in people‑first culture, shared success and real impact. We offer competitive compensation benefits and development paths tailored to your growth. Here you matter.

Join us and help shape the future of retail in MENA, one delicious potato at a time.

Apply now and let’s grow together.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, anti‑racist, inclusive, merit‑based and equitable workplace. As a global family‑owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us know and we will work with you to meet your needs.

Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with the Global Privacy Policy.

Job Family: Sales

Division: Continental Europe

Department: Retail MEMA

Location(s): AE - United Arab Emirates : Dubai : Jebel Ali

Company: McCain Middle East FZE

Required Experience: Manager