Key Account Manager

San Finika General Trading LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic trading company in Dubai is seeking a motivated Key Account Manager to join their commercial team. This entry-level role is designed for young professionals with a strong STEM background. Responsibilities include managing key client relationships, coordinating with internal teams, and ensuring client satisfaction. The company offers structured training, clear career progression, and exposure to international clients. Candidates should possess excellent communication skills and a customer-oriented mindset, while prior sales experience is not required.

Benefits

Structured training and onboarding program

Clear career progression

Exposure to international clients

Competitive compensation package

Qualifications

• Strong analytical and problem-solving skills gained through academic background.
• Fluent in English, Arabic proficiency is mandatory.
• Up to 35 years old.

Responsibilities

• Manage and maintain long-term relationships with assigned key accounts.
• Act as the primary point of contact for clients, ensuring satisfaction.
• Coordinate with internal teams to ensure smooth execution.
• Monitor account performance and prepare reports.

Skills

Excellent communication and interpersonal skills

Strong organizational and time-management skills

Data-driven and structured thinking

Customer-oriented mindset with a proactive attitude

Education

Bachelor’s degree in a STEM field

Job description

Job Title

Key Account Manager

Job Description

We are looking for a motivated and analytical Key Account Manager to join our commercial team. This role is ideal for young professionals with a strong STEM background who are eager to build a career in account management, client relations, and business development.

The Key Account Manager will be responsible for managing and developing relationships with key clients, understanding their business needs, and coordinating internal teams to deliver effective solutions. Previous sales experience is not required, as full training and onboarding will be provided.

Key Responsibilities

• Manage and maintain long-term relationships with assigned key accounts
• Act as the primary point of contact for clients, ensuring a high level of satisfaction
• Understand client requirements and translate them into clear internal actions
• Coordinate with internal teams (operations, logistics, finance, marketing) to ensure smooth execution
• Monitor account performance, KPIs, and service levels
• Prepare reports, presentations, and account reviews
• Identify opportunities for account growth and service improvement
• Support contract discussions and renewals under management guidance
• Maintain accurate records in CRM and internal systems

Education

• Bachelor’s degree in a STEM field (Science, Technology, Engineering, Mathematics or related disciplines)
• Strong analytical and problem-solving skills gained through academic background

Experience

• No prior sales experience required
• Work experience is not mandatory; fresh graduates are welcome
• Any internships, academic projects, or exposure to business environments is a plus

Skills & Competencies

• Excellent communication and interpersonal skills
• Ability to understand complex products, services, and processes
• Strong organizational and time-management skills
• Data-driven and structured thinking
• Customer-oriented mindset with a proactive attitude
• Ability to work in a fast-paced, multicultural environment

Language Requirements

• Fluent English (spoken and written)
• Arabic language proficiency is mandatory

Age Requirement

• Up to 35 years old

Other Requirements

• Willingness to learn and grow into a client-facing commercial role
• Professional attitude and strong sense of responsibility
• Ability to work independently and as part of a team

What We Offer

• Structured training and onboarding program
• Clear career progression in key account management and commercial roles
• Exposure to international clients and complex business environments
• Competitive compensation package
• Supportive and growth-oriented team culture