Junior Quality Control Officer

Independent Food; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading food safety organization in the United Arab Emirates is looking for a dedicated professional to manage and oversee the food safety management systems. This role involves conducting daily inspections, providing guidance to the team on food safety protocols, and managing product testing. The ideal candidate will have experience in food safety and quality management, ensuring compliance with standards and leading continuous improvement initiatives. This position is crucial for maintaining the highest food safety standards across the organization.

Qualifications

• Experience in managing food safety management systems and regulatory compliance.
• Ability to conduct inspections, audits, and training sessions.
• Strong communication skills for handling complaints and coordinating with teams.

Responsibilities

• Manage and oversee food safety management systems.
• Conduct daily inspections for compliance.
• Provide support to the CPU team on food safety protocols.
• Manage lab testing and analyze product testing reports.
• Monitor semi-finished and finished products before dispatch.

Job description

Job Responsibilities

• Manage and oversee the food safety management systems for the entire CPU.
• Conduct daily inspections in the facility to ensure compliance with FSMS standards.
• Provide guidance and support to the CPU team to ensure adherence to food safety protocols.
• Manage lab testing, create microbiological and organoleptic schedules, and analyze product testing reports.
• Monitor semi‑finished and finished products before dispatching; highlight and rectify any issues before dispatch.
• Generate suggestions for continuous improvement initiatives and projects within the department.
• Handle complaints: investigate customer and outlet complaints related to food safety and quality, prepare detailed reports, and maintain the complaint tracking sheet.
• Ensure timely corrective and preventive actions are initiated by relevant departments to prevent recurrence.
• Coordinate with external service suppliers (e.g., grease trap, pest control, kitchen hood) to ensure services are conducted in a timely manner and efficiently.
• Monitor and verify compliance with food safety logs that are being filled.
• Ensure traceability of items for all finished products.
• Escalate and highlight maintenance issues via email to the concerned facility and maintenance team.
• Conduct food transportation audits to ensure compliance with standards.
• Conduct quarterly refresher training for all staff and provide toolbox talks.
• Perform daily quality checks to ensure compliance with INDPT standards.
• Ensure the food watch account is active and that Certified PICs are consistently performing inspections on the food watch platform.
• Attend all third‑party audits and support the CPU team in preparing CAR reports.
• Monitor and ensure cleaning activities in the CPU; guide the cleaning supervisor to maintain thorough hygiene throughout the facility.
• Draft checklists, policies, and standard operating procedures as required, ensuring they meet regulatory and operational standards.