IT Support Engineer

Kazamer Tax Consultant; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled IT Support Engineer to join their dynamic team in Dubai. This vital role involves ensuring the efficiency and security of IT systems while providing seamless technology support across departments. The ideal candidate will have a strong background in IT support, with proven experience in troubleshooting and system administration. You will be responsible for managing user accounts, maintaining documentation, and ensuring network security. If you're looking for an exciting opportunity to make a significant impact in a fast-paced environment, this role is perfect for you.

Qualifications

• Minimum 2 years of experience in IT support or system administration.
• Strong knowledge of Windows OS and networking protocols.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Monitor system performance and troubleshoot to minimize downtime.

Skills

IT Support

Windows OS

Networking Protocols

Problem-Solving

Communication Skills

Education

Bachelor's in Information Technology

Bachelor's in Computer Science

Tools

MS Office Suite

IT Ticketing Systems

Job description

Bachelors in Computer Application(Computers)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Kazamer Tax Consultant is seeking a skilled and dependable IT Support Engineer to join our dynamic team in Dubai . This role is vital in maintaining the efficiency and security of our IT systems, ensuring seamless technology support for all departments.
Key Responsibilities:
• Provide technical support to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain IT equipment including desktops, laptops, printers, and servers.
• Monitor system performance and troubleshoot any issues to ensure minimal downtime.
• Manage user accounts, permissions, and access rights using Windows Active Directory.
• Perform regular data backups and ensure data recovery protocols are up to date.
• Ensure network security by implementing firewalls, antivirus software, and security patches.
• Assist in the deployment and maintenance of internal applications and software.
• Maintain documentation of system configurations, procedures, and problem resolutions.
• Coordinate with vendors for procurement and support services when required.
• Provide training and support to staff on IT tools and best practices.
Requirements:
• Bachelor s degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support or system administration (minimum 2 years preferred).
• Strong knowledge of Windows OS, MS Office Suite, and networking protocols.
• Experience with IT ticketing systems and troubleshooting methodologies.
• Familiarity with cybersecurity standards and backup systems.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal abilities.
• Ability to manage multiple tasks in a fast-paced environment.

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