IT Specialist – Hospitality Tech & Guest Experience

SO/ Hotels & Resorts; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain is seeking an IT Specialist to manage and maintain IT systems at its Ras Al Khaimah location. This role involves troubleshooting hardware and software issues, supporting staff and guests with technology, and ensuring data security measures are in place. The ideal candidate will have a degree in Information Technology, experience in hospitality, and strong problem-solving skills. Competitive compensation and opportunities for development are offered.

Benefits

Competitive package

Development opportunities

Creative work environment

Qualifications

• Bachelor’s degree in Information Technology or related field preferred.
• Previous experience as an IT Specialist or similar role preferred.
• Strong knowledge of network administration and troubleshooting.
• Ability to work independently and manage multiple IT tasks.

Responsibilities

• Install, configure, and maintain hardware and network systems.
• Monitor and troubleshoot IT issues across the hotel.
• Support hotel staff with IT systems and provide technical guidance.
• Ensure compliance with IT security protocols and company policies.

Skills

Network administration

Problem-solving

Communication skills

Attention to detail

Education

Bachelor’s degree in Information Technology

Tools

Hotel management systems (PMS, POS, PBX)

Job description

A luxury hotel chain is seeking an IT Specialist to manage and maintain IT systems at its Ras Al Khaimah location. This role involves troubleshooting hardware and software issues, supporting staff and guests with technology, and ensuring data security measures are in place. The ideal candidate will have a degree in Information Technology, experience in hospitality, and strong problem-solving skills. Competitive compensation and opportunities for development are offered.