IT Operations & Security Specialist

Innovation City; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology organization in Ras al-Khaimah seeks an IT Operations Specialist to manage overall IT functions. Key responsibilities include providing technical support, resolving IT issues, and maintaining secure systems. Ideal candidates should have 3 to 5 years of experience in IT, a bachelor's degree in a relevant field, and proficiency in both English and conversational Arabic. This role is essential in driving technology adoption and improving user productivity.

Qualifications

• 3-5 years of experience in IT operations with hands-on user support.
• Fluent in English; Arabic conversational skills desirable.
• Microsoft Intune, AZ-900 certification required.

Responsibilities

• Provide technical support for hardware and software.
• Troubleshoot and manage AD/AAD and Exchange accounts.
• Respond to security threats and communicate updates.
• Manage and drive IT asset procurement and inventory.
• Drive automation and improve user experience.

Skills

Technical support

Troubleshooting

Network management

Security compliance

User account management

Communication skills

Education

Bachelor’s degree in IT or related field

Tools

Microsoft Intune

Azure

AWS

Microsoft 365

LAN/WAN technology

Job description

A leading technology organization in Ras al-Khaimah seeks an IT Operations Specialist to manage overall IT functions. Key responsibilities include providing technical support, resolving IT issues, and maintaining secure systems. Ideal candidates should have 3 to 5 years of experience in IT, a bachelor's degree in a relevant field, and proficiency in both English and conversational Arabic. This role is essential in driving technology adoption and improving user productivity.