IT Field Technician: On-Site Support for Cloud Kitchens

Kitopi; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading food technology company in Dubai is seeking an IT Systems Engineer to oversee the design and management of IT systems. This role demands robust troubleshooting abilities for POS and network systems across multiple locations with a focus on customer service and operational efficiency. Candidates should have at least 2 years of IT support experience, a valid driver’s license, and be adaptable to flexible working hours. Join a dynamic team committed to innovation and community empowerment.

Benefits

Extensive learning opportunities

Access to a nutritionist

Inclusive private health insurance

Up to 50% discount on Kitopi brands

Flexible working conditions

Qualifications

• Minimum 2 years of experience in IT support, preferably in hospitality or F&B environments.
• Valid driver’s license and clean driving record.
• Willingness to work flexible hours, including weekends or holidays.

Responsibilities

• Provide on-site technical support for restaurants and Cloud Kitchens.
• Conduct routine maintenance checks to prevent technical issues.
• Install and configure hardware and software based on operational needs.

Skills

Troubleshooting POS systems

Communication skills

Attention to detail

Customer service skills

Tools

Windows

Linux

Job description

A leading food technology company in Dubai is seeking an IT Systems Engineer to oversee the design and management of IT systems. This role demands robust troubleshooting abilities for POS and network systems across multiple locations with a focus on customer service and operational efficiency. Candidates should have at least 2 years of IT support experience, a valid driver’s license, and be adaptable to flexible working hours. Join a dynamic team committed to innovation and community empowerment.