Islamic Finance Executive Personal Finance, Abu Dhabi (Outsource Role)

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A major banking institution in UAE is seeking candidates for a role responsible for preparing and reviewing Standard Credit Applications, executing banking contracts, and maintaining customer relations. Ideal candidates will possess broad knowledge of retail banking products, excellent communication skills, and familiarity with UAE banking practices. This position focuses on enhancing customer experience and cross-selling banking products.

Qualifications

• Knowledge of service standards required.
• Familiarity with local banking regulations and risks is essential.

Responsibilities

• Prepare and review Standard Credit Application.
• Execute Murabaha contracts with customers.
• Maintain rapport with inter-department peers.
• Participate in promotional activities assigned by management.

Skills

Broad knowledge of ADIB's Retail Banking products & services

Sales skills

Good knowledge of UAE banking practices

Computer skills

Job description

Responsibilities

• Prepare and review Standard Credit Application and ensure all information provided are accurate and ensure authenticity of the critical documents (Bank Statement, Passport copy, Salary certificate etc..) prior sending to DSPU for processing.
• Follow the approval process and escalate the delay to RSS, if any.
• Execute Murabaha contact with the customer representing ADIB, and prepare the file as per the check list, forward the files for disbursement through the coordinators within 24 hours ofpleting signing formalities with customer.
• To ensure that all deals submitted are error free and fix / rectify the error in case of any
• Check the file activation and notify the RSS in case of delay at RFO end.
• To maintain a good rapport with Inter-department / peers by ensuring a smooth flow of business.
• To participate in activities assigned by your line manager during promotions.
• Initiate cross-sell other banking products on best efforts basis.
• Escalate customerplaints to the supervisor level if any.

Qualifications

• Broad knowledge of ADIB's Retail Banking products & services
• Fair knowledge of service standards, Sales skills andputer skills
• Good Knowledge of UAE banking practices, regulations & risks
• General awareness ofpetitors in the local market.