Intern - Brand Loyalty - Jumeirah Group & Corporate

Dubai Holding; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A global luxury hospitality leader is seeking a Brand Loyalty Intern to support the development and execution of customer loyalty programs. The ideal candidate will have a relevant degree, strong project management skills, and a creative approach to problem solving. The position offers excellent benefits, including accommodation and a competitive tax-free salary paid in UAE Dirhams (AED).

Benefits

Supportive work environment

Learning & Development programmes

Internal mobility opportunities

Colleague discounts

Company-provided shared accommodation

Comprehensive healthcare

Competitive tax-free salary

Qualifications

• Currently enrolled or recent graduate in a relevant degree.
• Strong leadership and team management abilities.
• Solid project management skills.

Responsibilities

• Support development of brand loyalty programs.
• Analyse customer data to identify trends.
• Assist with promotional campaigns and loyalty communications.
• Monitor program performance and key metrics.
• Conduct market research on loyalty initiatives.
• Collaborate with teams for seamless execution.

Skills

Creative problem solving

Detail-oriented

Leadership

Project management

Education

Degree in Marketing, Business Administration, or Communications

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job

An exciting opportunity has arisen for a Brand Loyalty Internship to join Jumeirah Group and Corporate - Dubai.

Responsibilities

• Support the development and execution of brand loyalty programs to boost customer retention and engagement.
• Analyse customer data and feedback to identify trends, preferences, and opportunities for improvement.
• Assist in planning and running promotional campaigns and loyalty communications across email, social media, and newsletters.
• Monitor program performance, tracking participation, engagement, and other key metrics.
• Conduct market research on industry trends and competitor loyalty initiatives.
• Collaborate with marketing, sales, and customer service teams to ensure seamless loyalty program execution.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Currently enrolled in or recently graduated from a degree in Marketing, Business Administration, Communications, or a related field.
• Creative, detail-oriented problem solver.
• Strong leadership and team management.
• Solid project management skills.

Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Competitive tax-free salary paid in UAE Dirhams (AED)