In-Store Field Ops Associate | Training & Audits

MRSOOL Inc; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading fintech company is seeking an In-Store Operations Associate based in Dubai to support day‑to‑day offline execution across partner stores. Responsibilities include conducting audits, training cashiers, and enhancing customer experiences. The ideal candidate will have a bachelor's degree and 0–2 years of relevant experience. This role includes regular store visits and occasional evening or weekend work.

Qualifications

• 0–2 years experience in sales operations or merchandising.
• Comfortable following checklists and SOPs.
• Basic proficiency with mobile apps and digital communication tools.

Responsibilities

• Conduct ticketed audits and store visits for compliance.
• Deliver training to store staff on operational basics.
• Collect insights to improve compliance and customer experience.

Skills

Retail field operations experience

Strong communication skills

Detail-oriented organization

Education

Bachelor’s degree in Business, Marketing, Operations

Tools

Google Sheets/Excel

CRM/ticketing tools

Job description

A leading fintech company is seeking an In-Store Operations Associate based in Dubai to support day‑to‑day offline execution across partner stores. Responsibilities include conducting audits, training cashiers, and enhancing customer experiences. The ideal candidate will have a bachelor's degree and 0–2 years of relevant experience. This role includes regular store visits and occasional evening or weekend work.