Human Resources Manager | Emirati Talent | Al Ain

Majid Al Futtaim; Abu Dhabi Emirate; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading retail organization in Abu Dhabi is seeking a People & Organization Manager to oversee workforce planning and employee engagement in their supermarket operations. This role involves coaching managers, managing employee relations, and ensuring effective training programs. The ideal candidate will have strong leadership skills and the ability to foster a positive workplace culture. Competitive compensation package offered.

Qualifications

• Strong experience in employee engagement and workforce planning.
• Ability to lead and coach managers and supervisors.
• Proficient in managing employee relations cases.

Responsibilities

• Lead and support people-related activities in supermarket operations.
• Ensure effective workforce planning and staffing.
• Oversee employee training and development programs.

Job description

Role Purpose

The People & Organization Manager is responsible for leading and supporting all people-related activities across a large frontline workforce within supermarket operations. This role ensures effective workforce planning, strong employee engagement, manager capability development, and consistent execution of core P&O processes. Acting as a strategic partner to Operations, the People & Organization Manager provides hands‑on guidance across multiple stores while fostering a positive, compliant, and high-performance workplace culture.

Key Responsibilities

• Ensure stores are appropriately staffed through effective workforce planning and close coordination with recruitment teams.
• Monitor frontline performance and support store leaders with regular reviews, performance discussions, and corrective interventions.
• Manage employee relations cases including grievances, investigations, and disciplinary actions in alignment with company policies.
• Oversee onboarding and ensure consistent delivery of frontline training and development programs.
• Lead initiatives that enhance employee morale, engagement, and retention across all store locations.
• Coach and develop store managers and supervisors to strengthen their leadership and people management capabilities.
• Review attendance, absenteeism, and timekeeping trends and work with store leadership to address key issues.
• Ensure consistent implementation of core P&O processes such as performance reviews, probation assessments, talent identification, and performance improvement plans.
• Support the rollout of organizational and operational changes, including new structures, archetypes, or process updates.
• Promote a safe, respectful, and inclusive working environment aligned with company values and policies.
• Drive the implementation and follow‑up of frontline development programs to build capability and support career progression.
• Serve as a culture ambassador, role modeling and reinforcing MAF’s purpose, values, and ways of working across all stores.