HR Services Officer

Zayed University; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious educational institution in Dubai is seeking a candidate to manage pension processes for UAE National employees and support HR services. The role includes preparing necessary applications, assisting with security clearance procedures, and resolving employee inquiries. The ideal candidate will hold a Bachelor's Degree and have at least two years of relevant experience. The benefits package includes competitive salaries, healthcare, housing, and educational subsidies for family members.

Benefits

Tax-free salary

Housing allowance

Annual vacation

Airline tickets for employee and family

Educational subsidies for children

Healthcare for employee and family

Qualifications

• Must possess a Bachelor's Degree from an accredited institution with a minimum of 2 years of experience in a related field.
• Ability to provide quality customer service and manage HR processes.
• Strong organizational skills to handle multiple HR tasks and document processing.

Responsibilities

• Manage UAE and GCC national employees pension processes.
• Prepare applications for pension and social security for UAE National employees.
• Assist employees with inquiries regarding University policies and government organizations.
• Process security clearance requests for new hires and title changes.

Job description

The Opportunity

The incumbent will be mainly responsible for the UAE and GCC national employees pension process and support in the delivery of HR Services at Zayed University ensuring the Universitys benefits packages and related policies are applied in accordance with the policy procedures and regulations. Moreover the job holder is responsible for providing quality customer service and achieving the service level agreement.

The Responsibilities

• Prepares and follows up the applications of the General Pension and Social Security Authority for UAE National employees in accordance with the Federal Law (no.7) for the year (2007) regarding the service or the payment of financial dues at the end of service.
• Responsible for the Employees Probation period end process including reminders to line managers Oracle form and issuing Probation period completion letters for the employees.
• Prepares Official Letters for various entities including banks embassies Immigration consulates police etc for the employees when required.
• Prepares letters forms and other documents to government ministries and organizations consulates embassies banks police departments etc.
• Answers employee queries advises them on University policies and assists employees with problems dealing with government organizations.
• Prepares No Objection certificates and Service Certificates for the employees when required.
• Issues Benefits Letters based on the employees eligibility for benefits.
• Issues Payment Requisitions for HR such as moving service medical escort leave ADNIC etc.
• Handles HR petty cash
• Process all employees and their families visas new/renewal

Federal Government Approval (Security Clearance)

• Prepares and follows up with the Federal Government Approval (FGA) Requests for new hires and title changes including the systems.
• Acts as the first point of contact for all Security Clearance matters on the Dubai Campus regarding procedures and requested documents to process the security clearance.
• Keeps track of security clearance procedure changes and briefs the HR team on changes.
• Updates clients and keeps records/track list on all security clearance applications
• Prepares letters to the police authorities for local hires.

The Requirements

Must possess a Bachelors Degree from an accredited institution with a minimum of 2 years of experience in a related field or an equivalent combination of education and experience.

EDUCATION & EXPERIENCE REQUIREMENTS

Must possess a Bachelors Degree from an accredited institution with a minimum of 2 years of experience in a related field or an equivalent combination of education and experience.

The Benefits

The Universitys benefits package is highly attractive with competitive salaries free of tax in the U.A.E. cash housing annual vacation airline tickets for the employee and immediate family educational subsidies for children and healthcare is provided to the employee and sponsored family members.

To Apply

In addition to completing the online application form attach a cover letter a current CV and the names and contact details of three professional references.
While we appreciate all applications you will be contacted only if selected for an interview

For any further inquiries please contact

Required Experience:

Unclear Seniority