HR Manager - Training & Development

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT services company in Dubai is seeking a Human Resource Manager to focus on Training & Development initiatives. This role requires 7+ years of HR experience, specifically in IT, and involves designing structured learning programs for both fresh graduates and existing employees. The ideal candidate will independently develop training frameworks, evaluate effectiveness, and collaborate with management to ensure alignment with business needs. Excellent communication and documentation skills are essential.

Qualifications

• 7+ years in HR or Training & Development, preferably in IT.
• Strong documentation capabilities and ability to design training programs independently.
• Experience working with fresh graduates and early-career talent.

Responsibilities

• Design structured onboarding programs for freshers.
• Manage continuous learning initiatives for employees.
• Collaborate with management to identify capability gaps.

Skills

7+ years of experience in HR/Training & Development

Strong understanding of IT roles

Proven ability to design training programs

Strong documentation and content development

Experience with fresh graduates

Excellent communication skills

Job description

Company Overview

Intertec Softwares Pvt Ltd is a leading IT services company headquartered in Dubai, focusing on Retail, Banking, Insurance, and Healthcare across the Middle East and India. With offices in UAE, India, Oman, Bahrain, and KSA, Intertec is known for its digital business solutions, IT operations, and a commitment to employee development and customer excellence.

Job Overview

We are seeking a Human Resource Manager - Training & Development Officer with a strong IT background and exposure to training and development initiatives. This role will focus on building and managing end-to-end learning programs for fresh graduates as well as existing employees, including executive management.

The ideal candidate should be capable of independently designing structured development programs from scratch, supported by strong documentation, learning frameworks, and measurable outcomes.

Qualifications and Skills

• 7+ years of experience in HR/ Training & Development, preferably within an IT or technology-driven organization
• Strong understanding of IT roles, technical skill requirements, and learning pathways
• Proven ability to design training programs independently from scratch
• Strong documentation, structuring, and content development capabilities
• Experience working with fresh graduates and early-career talent
• Exposure to HR processes related to learning, performance, and capability developments
• Excellent communication, stakeholder management, and facilitation skills

Roles and Responsibilities

1. Training & Development Programs for Freshers

• Design and execute structured onboarding and development programs for freshers placed across different IT and business departments
• Assess fresher skill levels, learning gaps, and development areas, and create customized learning paths
• Develop role-based and department-specific training modules (technical, functional, and behavioral)
• Independently create:
• Training frameworks and learning roadmaps
• Program calendars and schedules
• Assessment and evaluation mechanisms
• Prepare and maintain comprehensive documentation, including:
• Training plans and manuals
• Learning content outlines
• Skill matrices and progress tracking reports
• Coordinate with internal stakeholders and department heads to ensure alignment with business and technical requirements

2. Training & Development Programs for Existing Employees

• Plan and manage continuous learning and development initiatives for employees across all levels
• Design organization-wide and unit-level training programs aligned with business goals
• Collaborate with executive management to identify capability gaps and design leadership development programs
• Support development programs for:
• Technical upskilling
• Functional and role-based enhancement
• Leadership and managerial capability
• Monitor training effectiveness using feedback, assessments, and performance indicators