HR Manager - F&B

Guildhall; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury café brand in Dubai is seeking an experienced HR Manager to build the HR department from the ground up. The role includes developing HR policies, managing recruitment across all functions, and ensuring compliance with UAE labor laws. Ideal candidates should have 5-8 years of HR experience, including management in hospitality, and possess strong leadership and decision-making skills. This is an opportunity to influence the organizational culture and operational excellence.

Qualifications

• 5–8 years of progressive HR experience, with at least 3 years in a managerial role in F&B or hospitality.
• Proven experience setting up HR functions or departments from scratch.
• Strong knowledge of UAE labor laws and HR best practices.

Responsibilities

• Develop and implement the full HR framework, including policies and systems.
• Lead end-to-end recruitment for all functions.
• Ensure compliance with UAE labor laws and company policies.

Skills

Excellent interpersonal skills

Leadership

Strong problem-solving skills

Organizational skills

Effective communication

Education

Bachelor’s degree in Human Resources or Business Administration

Master’s degree (preferred)

Tools

HRIS or payroll software

Job description

Guildhall is seeking an experienced HR Manager to establish and lead the Human Resources function for a luxury premium café brand in Dubai. This is a strategic role where you will build the HR department from the ground up, defining policies, processes, and practices that foster a high-performance culture, ensure compliance, and support the growth and operational excellence of the organization.

Key Responsibilities

HR Strategy & Department Setup

• Develop and implement the full HR framework, including policies, procedures, and systems.
• Establish the HR department, define roles, responsibilities, and reporting structures.
• Partner with leadership to define organizational structure, manpower planning, and talent strategy.

Talent Acquisition & Management

• Lead end-to-end recruitment for all functions, including F&B, operations, and support staff.
• Develop onboarding programs to ensure smooth integration of new hires.
• Implement performance management systems, KPI frameworks, and appraisal processes.

Employee Engagement & Culture

• Develop initiatives to foster a positive and inclusive workplace culture aligned with brand values.
• Conduct employee engagement surveys and implement strategies to drive retention and motivation.
• Handle employee relations, conflict resolution, and disciplinary procedures.

HR Operations & Compliance

• Ensure compliance with UAE labor laws, company policies, and regulatory requirements.
• Oversee HR operations, including payroll, leave management, record keeping, and HR reporting.
• Manage training and development programs to upskill employees and enhance career growth.

Leadership & Collaboration

• Act as a trusted advisor to management on all HR matters.
• Collaborate across departments to support business objectives and operational goals.
• Build and mentor a high-performing HR team as the café expands.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 5–8 years of progressive HR experience, with at least 3 years in a managerial role in F&B or hospitality.
• Proven experience setting up HR functions or departments from scratch.
• Strong knowledge of UAE labor laws and HR best practices.
• Excellent interpersonal, leadership, and communication skills.
• Ability to work in a fast-paced, high-growth environment.
• Strong problem-solving, decision-making, and organizational skills.

Preferred Skills

• HRIS or payroll software experience.
• Experience in multi-location operations or expansion projects.
• Expertise in performance management, talent development, and succession planning.
• Knowledge of luxury or premium brand HR practices.