HR Assistant

GEMS Education; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A reputable educational institution in Dubai is seeking an experienced HR Assistant to support the HR Manager and ensure the effective operation of HR processes. Key responsibilities include managing employee records, administering insurance benefits, and facilitating the recruitment process. The ideal candidate should have prior HR experience in the UAE, excellent organizational skills, and a proactive attitude.

Qualifications

• Prior experience in an HR administrative role is preferred.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion.

Responsibilities

• Support the HR Manager in daily HR operations.
• Manage employee records and ensure compliance with HR policies.
• Administer insurance benefits and support employee queries.

Skills

HR administrative experience in UAE

Proficiency in Microsoft Office Suite

Strong organizational skills

Excellent communication skills

Ability to maintain confidentiality

Proactive attitude

Strong customer service skills

Tools

HRIS systems

Job description

Job Description

GEMS Wellington Academy, Al Khail are looking for an experienced HR Assistant to support the HR Manager, ensuring the smooth and efficient operation of HR processes.

Responsibilities

• Models and encourages a culture of kindness in support of the WEK core values
• Manage HR Assistant responsibilities in compliance with policies, procedures and systems
• Maintain utmost confidentiality and professionalism at all times
• Coordinates the Teaching License process with HR Manager
• Create employee files for all new hires following the standard guidelines set by GEMS.
• Ensure all files are organised and contain all relevant information, and ensure documents are up-to-date at all times.
• Ensure compliance with all HR systems to maintain employee records.
• Administer, monitor and explain insurance benefits to employees, serve as liaison between employees and insurance carriers. Support employees with insurance related queries.
• Produce NOCs, salary certificates and salary transfer letters as required in a timely manner.
• Support ERP project team with input on HR systems, policies and requirements where required.
• Track approval process for all processes wherever other department’s signatures are required.
• Run reports from D365 as required by the HR Manager or other areas of the business.
• Maintains staff leave records e.g. annual, medical, holiday and personal leave days for payroll and ensuring accurate data entry in the Phoenix HR platform
• Performs other duties as assigned by the HR Manager and Principal/CEO
• Prepare documentation required by the HR Manager during recruitment processes
• Prepare the documents required for onboarding, including visa and labour card processing requirements in liaison with the GRC
• Prepare the welcome pack for all new hires and liaise with the IT Department to prepare the access cards and laptop/desktop.
• To initiate, lead by example and actively promote the Academy’s vision and values, showing high respect for others
• Undertake personal development through training and other learning activities including performance management as required
• Recognise own strengths and areas of expertise and use these to advise and support others

Skills

• Prior experience in an HR administrative role in UAE is preferred
• Proficiency in Microsoft Office Suite and HRIS systems
• Strong organisational skills with a keen attention to detail
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proactive attitude with a willingness to learn and adapt in a fast-paced environment
• Ability to multi-task and cope with peaks of demand
• Strong customer service and interpersonal skills
• Excellent organisational skills

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.