HR and Administration Team Lead

Experts Plus Recruitment Services; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment firm in the UAE is seeking an HR and Administration Team Lead responsible for managing HR functions and overseeing key administrative operations. The successful candidate will ensure compliance with UAE labour laws while managing a team of 7 employees. An ideal candidate will have over 5 years of experience in HR management, expertise in pension administration, and excellent communication skills in Arabic and English. HR certifications are a plus.

Qualifications

• 5+ years of experience in HR and administrative management.
• In-depth knowledge of UAE labour laws and compliance.
• HR certifications such as CIPD or SHRM are highly desirable.
• Strong knowledge of pension administration and WPS compliance.

Responsibilities

• Manage pension administration for Local and GCC citizens.
• Ensure company compliance with UAE labour laws.
• Oversee payroll and employee relations activities.
• Lead a direct team and manage team performance.

Skills

HR management

UAE labour law compliance

Pension administration

Bilingual (Arabic and English)

Team leadership

Communication skills

Organization skills

Education

Bachelor’s degree in Human Resources or Business Administration

Tools

HRMS

Job description

Position Overview

We are looking to hire an HR and Administration Team Lead who will be responsible for managing a wide range of HR functions such as pension administration, employee onboarding, payroll, and compliance with UAE labour laws. Additionally, the role will oversee key administrative functions, including office management, licensing, and asset management. The successful candidate will ensure seamless operations in both areas while maintaining compliance with legal and regulatory requirements.

Key Responsibilities

• HR Responsibilities
  • Manage all aspects of pension administration for Local and GCC citizens, including the GPSSA company portal, ensuring timely registration, cancellation, and compliance with the latest laws and regulations.
  • Track and monitor compliance with localization requirements, maintaining records of local employee percentages and ensuring timely updates to laws or regulations are implemented.
  • Prepare and submit quarterly MOHRE reports for recruitment companies as part of the PEA process.
  • Ensure that all company actions comply with UAE labour laws, keeping up-to-date with new regulations and requirements.
  • Monitor and ensure compliance with WPS (Wage Protection System) by maintaining required monthly payments percentages.
  • Oversee the company’s HRMS for branch setup, onboarding, off‑boarding, and system configuration; administer the MOFA system and ensure records are accurate and updated.
  • Manage employee relations, including workplace investigations, disciplinary actions, and terminations (internally & externally for clients). Oversee outsourced staff management, maintaining employee records, and updating company policies.
  • Manage payroll, attendance tracking (via ZKTECO), and HR letters issuance.
  • Handle visa processing, onboarding, and off‑boarding procedures, ensuring compliance with internal and governmental regulations.
  • Coordinate with other teams and company PROs for visa processing, complaints, insurance matters, and HR letters.
• Administration Responsibilities
  • Manage office supplies, inventory, and pantry requirements.
  • Coordinate office maintenance contracts, oversee office daily operations, and maintain the IVR system.
  • Handle company accommodation matters, including renewals and updates through relevant portals with coordination with the Operations Team and liaise with landlord portal for licensing and work permits.
  • Manage the renewal of company licenses and ensure all required documentation is maintained.
  • Handle asset ordering with the IT department and manage office equipment.
  • Manage media materials such as business cards, letterheads, and other administrative tools.
  • Monitor and update company social media content and relevant external company accounts.
• Team Leadership
  • Lead and manage a direct team of 7 employees, including typists, admins, and PROs.
  • Oversee team performance semi‑annually and workload distribution.
  • Identify training needs, provide help and support for development to maintain the KPIs.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR and administrative management, with in-depth knowledge of UAE labour laws and compliance.
• HR certifications such as CIPD or SHRM are highly desirable.
• Excellent speaking and writing skills in Arabic and English.
• Strong knowledge of pension administration and WPS compliance.
• Expertise in managing UAE labour law compliance and MOHRE reporting.
• Proficiency in HR systems and official portals.
• Excellent communication, organization, and leadership skills.
• Ability to multitask and manage both HR and administrative operations effectively.