HR and Admin Assistant - Delta Hotels Dubai InvestmentPark

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality chain in Dubai is looking for a full-time administrative position. The role involves handling guest inquiries, database management, and maintaining professional communication. Candidates should exhibit strong computer skills and an ability to maintain confidentiality. Join a diverse workforce committed to inclusion and excellence in service.

Qualifications

• Proficient in computer systems and software.
• Strong communication skills for guest interactions.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Serve as the point of contact for clients via phone and email.
• Enter and retrieve information in databases.
• Prepare letters and documents.

Skills

Computer Science

Bidding

ICWA

Air Ticketing

Aircraft

Field Sales

Job description

Description

Position Summary

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to the manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Key Skills

Computer Science, Bidding, ICWA, Air Ticketing, Aircraft, Field Sales

Employment Type: Full-Time

Department / Functional Area: Administration

Experience: years

Vacancy: 1