Housekeeping Attendant

TALENTMATE; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Housekeeping Attendant to join their team in Ras Al Khaimah. Responsibilities include managing guest requests, supporting the Housekeeping and Laundry team, and ensuring high cleanliness standards. The ideal candidate will have strong organizational and communication skills, experience in laundry operations, and a commitment to delivering excellent guest service. This is a full-time position within a leading hospitality brand.

Qualifications

• Planning and organizing tasks efficiently.
• Excellent written and verbal communication skills.
• Prior experience in a laundry environment.
• Ability to work well with others.

Responsibilities

• Support all Housekeeping and Laundry operations.
• Monitor team performance and training.
• Ensure guest requests are fulfilled punctually.
• Oversee the cleanliness and organization of the department.

Skills

Planning and organizing

Good oral and written communication

Previous experience in laundry

Good interpersonal skills

Proficiency with computers

Committed to delivering high customer service

Excellent standards of cleanliness

Tools

Microsoft Office

Job description

Job Description

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests, analyzing each request and delegating between team members, so work can be done efficiently and timely, ensuring an exceptional experience for guests.

What will I be doing?

• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and teamwork
• Provide excellent guest service
• Actively work on availability and release of rooms for Guest Service along with Floor Housekeeping Supervision
• Manage controls of the Housekeeping department, such as frequency of employees, release of master keys, book incident, input and output uniform and linen, among others
• Responsible for checking daily the guest information in CRM and ensuring that the preferences and requests are met on time
• Request flowers for special occasions (marriage, death, maternity, etc.) and provide embroidery for special linen (wedding and pampering)
• Control makes monthly Lost and Found and donations
• Check the uniforms and send for cleaning and/or repair
• Coordinate and control all traffic of documents and people within the department. Releases linen of Laundry daily
• Makes daily guest clothing release of guests that use the laundry service
• Makes monthly closing of Laundry expenses and provision of same
• Replaces a Laundry Attendant in case of holidays, days off or absences

What are we looking for?

Skills and qualities desired for a Housekeeping Attendant at Hilton:

• Planning and organizing
• Good oral and written communication
• Previous experience in laundry
• Good interpersonal skills
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
• Committed to delivering a high level of customer service
• Excellent standards of cleanliness

It is advantageous if you demonstrate the following capabilities:

• Ability to work in a team
• Excellent attention to detail
• Positive attitude

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels.

Work Location

DoubleTree by Hilton Resort & Spa Marjan Island, Ras Al Khaimah, United Arab Emirates

Schedule

Full‑time

Job Details

Role Level: Entry‑Level
Work Type: Full‑Time
Country: United Arab Emirates
City: Ras Al Khaimah
Company: Doubletree by Hilton
Job Function: Management
Sector: Hospitality