Hostess for Kimpo at Conrad Dubai

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Hostess to provide exceptional guest service. Responsibilities include warmly welcoming guests, managing queries, and ensuring an excellent dining experience. Candidates should have strong communication skills, a positive attitude, and experience in the food and beverage industry. Knowledge of food hygiene regulations and wines is advantageous. Join our dedicated team to deliver outstanding hospitality in a vibrant, fast-paced environment.

Qualifications

• Experience in Food and Beverage department and/or industry.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.
• Knowledge of Wines and F&B Drinks.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries promptly and courteously.
• Ensure knowledge of menu offerings.
• Comply with hotel security and health regulations.

Skills

Positive attitude

Good communication skills (oral and written)

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to different work situations

Ability to work on own or in teams

Education

Degree in relevant area

Job description

What are we looking for

A Hostess serving Conrad Hotelis always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills (oral and written)
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations
• Knowledge of Wines and F & B Drinks

What will it be like to work for Conrad Hotels & Resorts

Conrad Hotels & Resorts combines contemporary design sophisticated amenities and personalized service. Conrads guest service is instinctive discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

The Hostess for Kimpo at Conrad Dubai is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later giving them a warm send‑off. To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing

As a Hostess you are responsible for serving guests in a friendly, timely and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assist callers courteously and promptly, taking messages as necessary, which are legible and accurate, passing them on to the appropriate person without delay
• Have a good knowledge of the restaurant’s seating arrangements
• Comply with hotel security/fire regulations and all health and safety legislation