Hostess: Create Memorable Guest Moments at a Luxury Hotel

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Hostess for its Conrad Abu Dhabi Etihad Towers location. The Hostess will provide a warm welcome, manage guest inquiries, and ensure an excellent dining experience. The ideal candidate should possess excellent communication skills, a commitment to high customer service standards, and the ability to work well in a team. Experience in the food and beverage department is advantageous. This role offers a dynamic work environment with a focus on guest satisfaction.

Qualifications

• Good communication skills are essential for guest interaction and team collaboration.
• Commitment to delivering high levels of customer service in a hospitality environment.
• Ability to respond flexibly to different work situations and guest needs.

Responsibilities

• Manage guest queries in a friendly, timely and efficient manner.
• Ensure knowledge of menu and all products offered by the restaurant.
• Adhere to Hilton grooming standards, including uniform and hygiene practices.
• Assist callers courteously, taking messages accurately and promptly.

Skills

Good communication skills (oral and written)

Customer service commitment

Flexibility

Teamwork

Education

Degree in relevant area

Job description

A leading global hospitality company is seeking a Hostess for its Conrad Abu Dhabi Etihad Towers location. The Hostess will provide a warm welcome, manage guest inquiries, and ensure an excellent dining experience. The ideal candidate should possess excellent communication skills, a commitment to high customer service standards, and the ability to work well in a team. Experience in the food and beverage department is advantageous. This role offers a dynamic work environment with a focus on guest satisfaction.