Hospitality Desktop Support Engineer (Dubai)

Intertec Softwares; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT services company in Dubai is looking for a skilled Desktop Support Engineer to provide technical support to end users. In this full-time mid-level role, you'll manage Active Directory, address software issues, and ensure smooth IT operations for a Hospitality client sector. Candidates should have strong troubleshooting skills, experience with Office 365, and excellent communication abilities. The company is known for its commitment to both employees and customers.

Qualifications

• Proficiency in troubleshooting diverse hardware and software issues.
• Experience in providing effective technical support to end users.
• Strong familiarity with Active Directory user accounts management.
• Proven knowledge of Office 365 applications.

Responsibilities

• Provide desktop support and troubleshooting services to end users.
• Manage and monitor user accounts through Active Directory.
• Install and configure software applications including Office 365.
• Handle IT helpdesk queries promptly and efficiently.
• Document and track all support requests and resolutions.

Skills

Troubleshooting hardware and software issues

Technical support to end users

Managing Active Directory

Handling Office 365 applications

Excellent communication skills

Job description

A leading IT services company in Dubai is looking for a skilled Desktop Support Engineer to provide technical support to end users. In this full-time mid-level role, you'll manage Active Directory, address software issues, and ensure smooth IT operations for a Hospitality client sector. Candidates should have strong troubleshooting skills, experience with Office 365, and excellent communication abilities. The company is known for its commitment to both employees and customers.