Home Solutions Advisor

Info Resume Edge; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A home improvement solutions provider in Dubai is seeking a motivated Home Solutions Advisor. In this role, you will assist homeowners in identifying personalized solutions for home improvement. Responsibilities include conducting consultations, preparing quotes, educating clients on product options, and working with internal teams for delivery. Ideal candidates have sales experience, strong communication skills, and a high school diploma or equivalent. Proficiency with CRM software is required, and bilingual skills are a plus.

Qualifications

• Proven experience in sales, customer service or home improvement industry.
• Valid driver’s license if field visits are required.

Responsibilities

• Conduct in-home or virtual consultations with potential customers.
• Understand client needs and recommend appropriate home solutions.
• Prepare and present customized quotes or proposals.
• Educate clients on product features and benefits.
• Coordinate with internal departments to ensure timely delivery.
• Maintain accurate records of client interactions.

Skills

Excellent communication and interpersonal skills

Strong consultative selling skills

Ability to work flexible hours including evenings and weekends

Proficiency with CRM software

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

CRM software

Job description

We are seeking a motivated and customer-focused Home Solutions Advisor to join our team. You will be responsible for helping homeowners identify, understand and implement personalized home improvement or service solutions. This role involves assessing customer needs, presenting suitable options and guiding them through the entire solution process with exceptional service and professionalism.

Key Responsibilities

• Conduct in-home or virtual consultations with potential customers.
• Understand client needs and recommend appropriate home solutions (e.g. energy‑saving upgrades, security systems, remodeling services, smart home products).
• Prepare and present customized quotes or proposals.
• Educate clients on product features, benefits, warranties and financing options.
• Coordinate with internal departments (installation, logistics, customer service) to ensure timely delivery and follow‑up.
• Maintain accurate records of client interactions and sales activities in CRM systems.
• Meet or exceed individual and team sales goals.

Requirements

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Proven experience in sales, customer service or home improvement industry.
• Excellent communication and interpersonal skills.
• Strong consultative selling skills.
• Ability to work flexible hours including evenings and weekends.
• Proficiency with CRM software and basic computer skills.
• Valid driver’s license (if field visits are required).

Preferred Qualifications

• Background in solar energy, HVAC, security systems or smart home technology.
• Bilingual capabilities are a plus.
• Familiarity with local housing regulations and permits.