Customer Support Agent

Gulf Career Hunt; Remote; AED 146,000 - 202,000; Full time

Job summary

A leading recruitment firm is seeking a Customer Support Agent (Tier 1 – Live Support) to provide exceptional service to customers. The position requires 3+ years of relevant experience and a High School Diploma or equivalent. The role is remote and involves working with a technology-focused team, ensuring customer inquiries are handled efficiently while maintaining a high level of satisfaction.

Qualifications

• 3+ years of customer service experience preferably in a tech environment.
• Strong communication skills with a focus on problem-solving.

Responsibilities

• Provide live support to customers via chat, email, or phone.
• Resolve customer issues and provide product information.
• Document interactions and customer feedback in the system.

Skills

Customer service experience

Communication skills

Problem-solving skills

Education

High School Diploma or Equivalent

Job description

Position: Customer Support Agent (Tier 1 – Live Support) Date Posted: January 14, 2026 Industry: Customer Support / Technology / Pet Tech Employment Type: Full Time Experience: 3+ years of customer service experience Qualification: High School Diploma or Equivalent Location: United States (REMOTE) Company: Halo Collar Description: Halo Collar is currently hiring Customer Support Agents […]