Head Waiter: Service Leader & Guest Experience

Rose Rayhaan by Rotana; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dynamic Head Waiter/Head Waitress. The ideal candidate will manage food and beverage service, train staff, and ensure a memorable dining experience for guests. Responsibilities include team coordination, monitoring schedules, and maintaining high service standards. A diploma in hospitality and fluency in English are essential, along with experience in leadership roles. Join a vibrant team in delivering exceptional customer care in a multicultural environment.

Qualifications

• Maximum of two years experience in a similar role.
• Fluent in written and spoken English.
• Previous experience in leadership and supervisory roles.

Responsibilities

• Work in close cooperation with kitchen and cashiers.
• Conduct regular training sessions.
• Monitor duty schedules for the team.
• Ensure proper grooming of employees.
• Maintain a friendly relationship with outlet patrons.
• Contribute to monthly revenue budget.

Skills

Effective Communication

Customer Focus

Planning for Business

Teamwork

Adaptability

Education

Diploma/degree in hospitality

Tools

Micros

Job description

A luxury hotel in Dubai is seeking a dynamic Head Waiter/Head Waitress. The ideal candidate will manage food and beverage service, train staff, and ensure a memorable dining experience for guests. Responsibilities include team coordination, monitoring schedules, and maintaining high service standards. A diploma in hospitality and fluency in English are essential, along with experience in leadership roles. Join a vibrant team in delivering exceptional customer care in a multicultural environment.