Head Waiter/Head Waitress - L''abysse

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking a Head Waiter/Head Waitress to join their team at One&Only The Palm. This role involves maintaining high restaurant standards, supervising staff, and ensuring exceptional guest service. Candidates should have at least 2 years of experience in a similar position and excel in communication and attention to detail. The position offers an opportunity to be part of a dynamic team dedicated to delivering outstanding experiences for guests in an upscale environment.

Qualifications

• Minimum 2 years' experience in a similar restaurant role.
• Flexibility and creativity in service delivery.
• Excellent spoken and written English.

Responsibilities

• Maintain exceptional service standards and deliver orders promptly.
• Lead and supervise colleagues, ensuring duties are completed.
• Ensure restaurant environment is clean and safe.

Skills

Attention to detail

Strong communication skills

Ability to work under pressure

Job description

Head Waiter/Head Waitress - L'abysse (18476)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

"A new culinary landmark at One&Only The Palm, L’Abysse Dubai brings together the artistry of Chef Yannick Alléno and Sushi Master Yasunari Okazaki in an intimate, design-led setting. Conceived as a space between depth and light, the restaurant embodies quiet sophistication, a meeting of French precision and Japanese purity.
We are assembling a team of passionate professionals who share a deep respect for craft, service, and detail. Joining L’Abysse Dubai means becoming part of an extraordinary story of excellence, harmony, and timeless refinement."

" L’Abysse Dubai at One&Only The Palm unites the artistry of Chef Yannick Alléno and Sushi Master Yasunari Okazaki in a setting of quiet sophistication. A place where French precision meets Japanese purity, we invite passionate professionals to join us in crafting a dining experience defined by excellence and intention."

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Head Waiter/ Head Waitress to join the One&Only team at One&Only The Palm Resort in Dubai. With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible for maintaining restaurant standards and for leading, supervising, and motivating colleagues to deliver service of the highest professional quality, with meticulous attention to detail and in accordance with the standard operating procedures set by the Restaurant Manager.

Key Duties and Responsibilities

• Maintain exceptional service standards by ensuring all food and beverage orders are delivered promptly, accurately, and in accordance with the resort’s SOPs.
• Lead, supervise, and monitor colleagues, delegating tasks effectively and ensuring all assigned duties are completed to the required standard.
• Ensure the restaurant environment is well-presented, clean, safe, and aligned with the resort’s image, including equipment layout, hygiene standards, and overall ambiance.
• Provide genuine hospitality, greeting guests professionally, anticipating their needs, addressing concerns or complaints, and ensuring overall guest satisfaction.
• Demonstrate strong product knowledge of all food and beverage items offered at the resort, and communicate confidently with guests and team members.
• Uphold the highest standards of personal appearance, grooming, and hygiene, consistently reflecting the resort’s brand expectations.
• Maintain effective communication, ensuring smooth coordination within the team and between departments, including updating diaries, reporting incidents, and sharing guest preferences.
• Follow all health, safety, sustainability, and emergency procedures, and report any hazards or maintenance issues to supervisors to ensure a safe working environment.

Qualifications

Suitable candidate must be highly qualified and must have minimum 2 years experience in a restaurant in a similar capacity. He/she must have a strong attention to details, flexibility, creativity and must be able to work under pressure. Excellent spoken and written communication skills in English is a must. Middle East/GCC experience is an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.