Head Waiter — Guest Experience & Team Leadership

Media Rotana; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality group in Dubai is seeking a Head Waiter/Head Waitress to ensure outstanding dining experiences for guests. You will be responsible for providing professional service, conducting team training, and maintaining high service standards. Ideal candidates have a diploma in hospitality, up to two years of experience in a similar role, and a strong focus on customer care. This role requires fluency in English and familiarity with Micros. Join a dynamic team in a vibrant multicultural environment.

Qualifications

• Maximum of two years experience in a similar role.
• Previous experience in leadership and supervisory roles is a plus.

Responsibilities

• Provide professional service to guests, ensuring memorable dining experiences.
• Conduct regular training sessions with the assigned team.
• Maintain a professional and friendly relationship with outlet patrons.

Skills

Fluency in English

Customer care

Teamwork

Education

Diploma / Degree in Hospitality

Tools

Micros

Job description

A prestigious hospitality group in Dubai is seeking a Head Waiter/Head Waitress to ensure outstanding dining experiences for guests. You will be responsible for providing professional service, conducting team training, and maintaining high service standards. Ideal candidates have a diploma in hospitality, up to two years of experience in a similar role, and a strong focus on customer care. This role requires fluency in English and familiarity with Micros. Join a dynamic team in a vibrant multicultural environment.