Head Waiter

Republica Investment; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious establishment in Dubai is seeking an experienced Head Waiter to lead the front-of-house team. You will ensure exceptional guest service, manage waitstaff operations, and maintain a pleasant dining atmosphere. Ideal candidates will have leadership skills, customer service expertise, and a willingness to work flexible shifts. Fluency in English is essential.

Qualifications

• Proven experience as a Head Waiter or senior waiter in a high-end hospitality environment.
• Excellent leadership and team management skills.
• Strong communication and interpersonal abilities.
• Attention to detail and commitment to providing outstanding customer service.
• Ability to handle challenging situations calmly and effectively.
• Knowledge of food and beverage service standards.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Fluency in English; additional languages are an advantage.

Responsibilities

• Lead and supervise the waitstaff team to maintain high service standards.
• Coordinate with kitchen and bar staff for smooth service operations.
• Assist in training new waiters to uphold service quality.
• Oversee seating arrangements and manage reservations.
• Handle customer inquiries and resolve service-related issues.
• Ensure compliance with health and safety regulations.
• Monitor inventory of service supplies and communicate needs.

Skills

Leadership

Customer service

Communication

Team management

Job description

We are seeking a professional and experienced Head Waiter to lead our front‑of‑house team at a prestigious establishment in Dubai. The ideal candidate will deliver exceptional guest service, manage waitstaff operations efficiently, and ensure a pleasant dining experience for all patrons.

Responsibilities

• Lead and supervise the waitstaff team to maintain high service standards.
• Coordinate with kitchen and bar staff to ensure smooth service operations.
• Assist in training and mentoring new waiters to uphold service quality.
• Oversee seating arrangements and manage reservations to maximize dining area efficiency.
• Handle customer inquiries, feedback, and resolve any service‑related issues promptly and professionally.
• Ensure compliance with health and safety regulations within the dining area.
• Monitor inventory of service supplies and communicate needs to management.

Qualifications

• Proven experience as a Head Waiter or senior waiter in a high‑end hospitality environment.
• Excellent leadership and team management skills.
• Strong communication and interpersonal abilities.
• Attention to detail and commitment to providing outstanding customer service.
• Ability to handle challenging situations calmly and effectively.
• Knowledge of food and beverage service standards.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Fluency in English; additional languages are an advantage.