Head of GTB Channel Onboarding & Digital Enablement

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 150,000 - 200,000; Full time

Job summary

A prominent financial institution based in Abu Dhabi is looking for an experienced professional to lead the onboarding team. The role entails developing strategies that enhance the client experience while ensuring compliance with operational standards. Candidates should have 10-12 years in a relevant position, showcasing strong communication and organizational skills. This position offers an opportunity to shape client onboarding processes and work closely with multiple teams to drive digital solutions.

Qualifications

• At least 10-12 years’ experience in a similar role or competencies in their recent career.
• Solid understanding of documentation interdependencies in banking.
• Fluent business English communication skills.

Responsibilities

• Manage the onboarding team and ensure effective training.
• Drive digitization and enhance customer experience.
• Deliver seamless implementation and client training.

Skills

Good communication skills

Good organizational and planning skills

High level of interpersonal skills

Problem solving skills

Team player

Ability to manage high workload within a pressurized environment

Strong work ethic

Education

Relevant Degree in business or finance

Tools

Microsoft applications

Job description

A prominent financial institution based in Abu Dhabi is looking for an experienced professional to lead the onboarding team. The role entails developing strategies that enhance the client experience while ensuring compliance with operational standards. Candidates should have 10-12 years in a relevant position, showcasing strong communication and organizational skills. This position offers an opportunity to shape client onboarding processes and work closely with multiple teams to drive digital solutions.