Head of Account Operations & Compliance Governance

Confidential Careers; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking a Head of Account Operations to manage the complete customer account lifecycle. The successful candidate will ensure all account-related operational activities are executed accurately and compliantly, working closely with compliance and risk teams. The role requires 8–12 years of banking operations experience and a hands-on background in account servicing, operational controls, and compliance management. This is a senior position reporting to the COO.

Qualifications

• 8–12 years banking operations experience.
• Strong hands-on background in account servicing and lifecycle management.
• Proven experience working closely with Compliance / AML teams.

Responsibilities

• Own and oversee the full account lifecycle including maintenance and amendments.
• Ensure account servicing activities are executed in line with approved policies.
• Supervise Account Operations Officer(s) and ensure operational compliance.

Skills

Account servicing

Operational controls

Compliance

Digital banking

Education

Bachelor’s degree in Finance, Business, or related field

Job description

A leading financial institution in Abu Dhabi is seeking a Head of Account Operations to manage the complete customer account lifecycle. The successful candidate will ensure all account-related operational activities are executed accurately and compliantly, working closely with compliance and risk teams. The role requires 8–12 years of banking operations experience and a hands-on background in account servicing, operational controls, and compliance management. This is a senior position reporting to the COO.