Guest Services Officer Front Office

Hyatt Hotels Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned hospitality company is seeking a Guest Services Officer for their Front Office in Dubai. The successful candidate will ensure excellent service levels and assist in the efficient running of the Reception within the Rooms Division. Ideal candidates will have a relevant hospitality degree, strong interpersonal skills, and at least two years of experience in hotel operations. This role offers a chance to contribute to memorable guest experiences in a dynamic environment.

Qualifications

• Minimum 2 years work experience in hotel operations.
• Ability to provide consistent and excellent service.

Responsibilities

• Responsible for smooth running of the Reception within the Rooms Division.
• Contribute to excellent customer service.

Skills

Good customer service

Communications skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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