Guest Services Officer Front Office

Hyatt Hotels Corporation; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Guest Services Officer for their Front Office team. The ideal candidate will possess a relevant degree or diploma in Hospitality or Tourism management and have a minimum of 2 years of experience in hotel operations. Responsibilities include providing exceptional customer service and ensuring efficient front desk operations. Strong communication and interpersonal skills are essential for this role. This is an opportunity to work in a dynamic environment and grow within the hospitality industry.

Qualifications

• Minimum 2 years work experience in hotel operations.
• Good customer service, communication, and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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