Guest Services Front Desk Clerk

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Front Office Clerk in Dubai. This role involves providing exceptional reception services, ensuring efficient guest check-in and check-out processes. Candidates should have a customer-focused background, good communication skills, and a high school diploma. This position emphasizes teamwork, adherence to hotel policies, and the ability to deliver top-notch customer service. Join us to create remarkable experiences for guests every day.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Competent level of IT proficiency.

Responsibilities

• Provide reception services for Guests to ensure an exceptional experience.
• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience including check-in/out.

Skills

Customer service

Communication skills

IT proficiency

Education

High school certificate or equivalent

Job description

A leading global hospitality company is seeking a Front Office Clerk in Dubai. This role involves providing exceptional reception services, ensuring efficient guest check-in and check-out processes. Candidates should have a customer-focused background, good communication skills, and a high school diploma. This position emphasizes teamwork, adherence to hotel policies, and the ability to deliver top-notch customer service. Join us to create remarkable experiences for guests every day.