Guest Service & Reservations Specialist

Hyatt Hotels Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Dubai seeks a Guest Service Officer - Reservation to deliver outstanding customer service to ensure memorable experiences at Andaz. Responsibilities include managing reservations and contributing to the department's smooth operation. Ideal candidates possess a diploma in Hospitality or Tourism Management, excellent English communication skills, and familiarity with the Opera system is advantageous.

Qualifications

• Diploma in Hospitality or Tourism Management is required.
• Excellent communication skills in English, both written and verbal.
• Familiarity with Opera system is a plus.

Responsibilities

• Provide professional and customer-focused service to guests.
• Ensure a memorable experience for guests at Andaz.
• Contribute to the efficient operation of the reservation department.

Skills

Excellent English communication skills

Customer service orientation

Education

Diploma/qualification in Hospitality or Tourism Management

Tools

Opera system

Job description

A luxury hospitality company in Dubai seeks a Guest Service Officer - Reservation to deliver outstanding customer service to ensure memorable experiences at Andaz. Responsibilities include managing reservations and contributing to the department's smooth operation. Ideal candidates possess a diploma in Hospitality or Tourism Management, excellent English communication skills, and familiarity with the Opera system is advantageous.