Guest Relations Specialist - Luxury Hotel Concierge

Bulgari Hotels and Resorts; Dubai; On-site; AED 5,000 - 7,000; Full time

Job summary

A luxury hotel brand in Dubai seeks a Guest Services Agent to manage guest check-ins and check-outs while providing exceptional customer service. Responsibilities include confirming reservations, coordinating with Housekeeping, and addressing guest inquiries. A high school diploma is required; no prior work experience is necessary. Join a vibrant team and be part of a prestigious portfolio with Marriott International. Enjoy a dynamic work environment that celebrates diversity and encourages personal growth.

Qualifications

• High school diploma or equivalent required.
• No prior work or supervisory experience needed.
• No specific license or certification required.

Responsibilities

• Process guest check-ins and check-outs efficiently.
• Coordinate with Housekeeping for room readiness.
• Manage guest inquiries and maintain professional appearance.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand in Dubai seeks a Guest Services Agent to manage guest check-ins and check-outs while providing exceptional customer service. Responsibilities include confirming reservations, coordinating with Housekeeping, and addressing guest inquiries. A high school diploma is required; no prior work experience is necessary. Join a vibrant team and be part of a prestigious portfolio with Marriott International. Enjoy a dynamic work environment that celebrates diversity and encourages personal growth.