Guest Relations & Showroom Experience Specialist

AWR; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading family business in the Middle East is seeking a customer service representative to deliver friendly support and create a welcoming atmosphere. You will greet customers, generate leads, manage showroom activities, and follow up for service excellence. The ideal candidate will have 1-3 years of experience, strong communication skills, and attention to detail. A high school diploma is required, and a degree in a related field is a plus. Immediate availability is preferred.

Qualifications

• Minimum 1–3 years of experience in a similar role.
• Proven customer service experience in a showroom or hospitality.
• Strong communication and personable skills.

Responsibilities

• Greet and welcome customers confidently and professionally.
• Guide customers to showroom and assist until a consultant is available.
• Follow up with customers to ensure high service levels.

Skills

Customer service experience

Communication skills

Organizational skills

Attention to detail

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Degree in Hospitality, Business, or related field

Job description

A leading family business in the Middle East is seeking a customer service representative to deliver friendly support and create a welcoming atmosphere. You will greet customers, generate leads, manage showroom activities, and follow up for service excellence. The ideal candidate will have 1-3 years of experience, strong communication skills, and attention to detail. A high school diploma is required, and a degree in a related field is a plus. Immediate availability is preferred.