Guest Experience Specialist

EDITION; Dubai; On-site; AED 3,000 - 5,000; Full time

Job summary

A luxury hotel brand in Dubai is seeking enthusiastic individuals to assist guests with room keys, provide information on amenities, and handle luggage services. You will ensure guest needs are addressed while maintaining a professional appearance. Ideal for entry-level applicants, this role emphasizes teamwork and genuine guest appreciation. Join us in delivering exceptional service and become part of a global team fostering a diverse workplace environment.

Qualifications

• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Activate room keys and assist guests with check-in.
• Communicate with staff about guests' needs and requests.
• Provide information about hotel amenities and local attractions.
• Tag and retrieve luggage ensuring proper claim tickets.
• Resolve previous guest requests and issues.

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand in Dubai is seeking enthusiastic individuals to assist guests with room keys, provide information on amenities, and handle luggage services. You will ensure guest needs are addressed while maintaining a professional appearance. Ideal for entry-level applicants, this role emphasizes teamwork and genuine guest appreciation. Join us in delivering exceptional service and become part of a global team fostering a diverse workplace environment.