Guest Experience Specialist

Hotels/Restaurant; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality establishment in Dubai seeks a Guest Service Agent to provide exceptional guest experiences. The role involves greeting guests, handling check-in and check-out, responding to inquiries, and maintaining guest records. A friendly and professional demeanor is essential for ensuring guest satisfaction. Interested candidates are encouraged to apply via CV to the provided email. This position contributes to maintaining high service standards within the hotel environment.

Qualifications

• Friendly and professional demeanor is required.
• Strong communication skills are essential.
• Ability to handle guest inquiries and complaints effectively.

Responsibilities

• Greet and welcome guests in a courteous manner.
• Handle check-in and check-out procedures efficiently.
• Respond promptly to guest inquiries and requests.
• Maintain accurate guest records.

Job description

A leading hospitality establishment in Dubai seeks a Guest Service Agent to provide exceptional guest experiences. The role involves greeting guests, handling check-in and check-out, responding to inquiries, and maintaining guest records. A friendly and professional demeanor is essential for ensuring guest satisfaction. Interested candidates are encouraged to apply via CV to the provided email. This position contributes to maintaining high service standards within the hotel environment.