Guest Experience Lead: Shift Leader

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 110,000 - 147,000; Full time

Job summary

A leading hospitality brand in Abu Dhabi is seeking a Guest Experience Expert to enhance guests' stays by delivering exceptional service and support. This role involves addressing guest requests, processing operational needs, and maintaining professional standards throughout. The ideal candidate will have a high school diploma and a strong commitment to quality and customer service. Join us at a multicultural environment where every associate's background adds to our strength and success.

Qualifications

• Ability to create a safe work environment and follow company policies.
• Must maintain confidentiality and uphold quality standards.
• Ability to remain on feet for extended periods.

Responsibilities

• Deliver a wide range of services to guests.
• Process operational needs and address guest requests.
• Ensure a memorable and unique experience for guests.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality brand in Abu Dhabi is seeking a Guest Experience Expert to enhance guests' stays by delivering exceptional service and support. This role involves addressing guest requests, processing operational needs, and maintaining professional standards throughout. The ideal candidate will have a high school diploma and a strong commitment to quality and customer service. Join us at a multicultural environment where every associate's background adds to our strength and success.