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Guest Experience Ambassador

Swiss Connect Solutions

Dubai

On-site

AED 60,000 - 120,000

Full time

Yesterday
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Job summary

A luxury hospitality brand in Dubai is seeking a Guest Experience Agent to deliver exemplary service to VIPs and high-profile guests. This role involves welcoming guests, coordinating events, and providing exceptional guest experiences aligned with luxury standards. Ideal candidates will have experience in hospitality, excellent communication skills, and a professional appearance. The position offers a competitive salary, accommodation, meals, and other benefits, making it a fantastic opportunity for individuals passionate about luxury service.

Benefits

Tax-free salary
Company-provided accommodation
Medical/health insurance
Meals and transportation provided
Annual travel ticket
Onboarding flight ticket

Qualifications

  • Previous experience in hospitality or guest relations preferred.
  • Strong organizational skills and attention to detail.
  • Professional appearance and a passion for luxury service.

Responsibilities

  • Welcome and assist VIP guests with warmth and professionalism.
  • Ensure smooth guest flow and coordinate events.
  • Deliver personalized service by anticipating guest needs.

Skills

Hospitality experience
Excellent communication skills
Interpersonal skills
Organizational skills
Fluency in English
Knowledge of local customs
Job description

We are seeking a confident, elegant, and guest-focused Guest Experience Agent / Hostess to join a prestigious 5-star hotel in Dubai. This role offers an exciting opportunity to represent a world-class hospitality brand while engaging with VIPs, dignitaries, and high-profile guests in an international luxury environment.

As the first point of contact at exclusive events and official functions, you will play a key role in delivering a refined, welcoming, and memorable guest experience aligned with global protocol and luxury service standards.

Key Responsibilities
  • Welcome and assist VIP guests with warmth, professionalism, and discretion
  • Ensure smooth guest flow, seating arrangements, and event coordination
  • Deliver personalized service by anticipating guest needs and preferences
  • Uphold international etiquette and cultural protocol standards
  • Liaise with hotel departments to ensure flawless execution of VIP events
  • Manage guest lists, RSVPs, and confidential information
  • Distribute event briefings and support operational communication
  • Represent the hotel brand with poise, elegance, and impeccable conduct
  • Advise guests on local customs and etiquette
Candidate Profile
  • Previous experience in hospitality, guest relations, events, or customer service preferred
  • Excellent communication and interpersonal skills
  • Fluent in English; Russian and/or German speakers highly preferred
  • Strong organizational skills and attention to detail
  • Professional appearance with a passion for luxury service
  • Comfortable in fast-paced, high-profile environments
  • Flexible availability, including evenings, weekends, and holidays
  • Minimum height requirement: 165 cm
Salary & Benefits
  • Basic Salary: AED 5,000 per month (approx. USD 1,530 / EUR 1,170)
  • Monthly service charge plus high tips
  • Tax-free salary
  • Company-provided accommodation
  • Meals and transportation provided
  • Medical / health insurance
  • Onboarding flight ticket
  • Annual travel ticket
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