Guest Data Entry Specialist | Front Desk & Service

NOVOTEL; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a passionate Front Office agent who is guest-oriented and service-minded. The role involves updating guest data, fostering guest loyalty, and ensuring excellent service. Ideal candidates are dynamic, fluent in English and Arabic, and possess strong interpersonal skills. This position offers an opportunity to contribute positively to the guest experience and uphold the hotel's reputation.

Qualifications

• Good interpersonal skills, guest oriented, and service-minded.
• Team spirit and good listening skills.
• Fluent in English and Arabic.

Responsibilities

• Updates guest data promptly in the online system.
• Helps meet departmental targets through sales efforts.
• Encourages guest loyalty by developing personalized relationships.
• Handles guest complaints swiftly and effectively.
• Maintains high standards of personal appearance and hygiene.

Skills

Good interpersonal skills

Guest oriented and service minded

Team spirit

Good listening skills

Good presentation and confident speaking skills

Dynamic

Fluent in English

Fluent in Arabic

Job description

A leading hotel chain in Abu Dhabi is seeking a passionate Front Office agent who is guest-oriented and service-minded. The role involves updating guest data, fostering guest loyalty, and ensuring excellent service. Ideal candidates are dynamic, fluent in English and Arabic, and possess strong interpersonal skills. This position offers an opportunity to contribute positively to the guest experience and uphold the hotel's reputation.