Global Head of Experience Design

Mashreqbank PSC; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading financial institution in the United Arab Emirates is seeking a Global Head of Experience Design to drive innovative digital user experiences for its Retail Bank services. In this role, you will lead a diverse and distributed team, focusing on research, ideation, and design across various channels. The ideal candidate will have a strong background in user experience design, mentoring teams, and a proven track record of delivering impactful digital solutions.

Qualifications

• Experience in end-to-end user experience design.
• Proven ability to lead and mentor design teams.
• Strong knowledge of digital product design and copywriting.

Responsibilities

• Drive user experience design for Retail Bank Digital Products.
• Lead and mentor a diverse team across various locations.
• Deliver impactful digital user experiences.

Job description

The Global Head of Experience Design will drive end-to-end user experience design for all Retail Bank Digital Products and Channels, including: research, ideation, conception, prototypes, detailed journey and feature design, and copywriting, across all Mashreq operating locations.

Leading and mentoring a diverse and distributed team of designers, researchers, and copywriters, the Global Head of Experience Design will conceive, curate, scale and deliver best-in-class digital user experiences, that create material business and customer impact.