Global 3PL Programs Manager: Data-Driven Ops & Stakeholders

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global e-commerce company is seeking a 3PL Operations Manager based in Dubai. This role involves managing performance and capacity of logistics providers, improving customer experience, and driving process optimizations. Candidates should have a Bachelor's degree, advanced skills in Excel and SQL, and experience in project management. The ideal candidate will be comfortable working with data and across various teams to enhance fulfillment processes.

Qualifications

• Advanced knowledge of Excel (Pivot Tables, VLOOKUPs) and SQL.
• Experience working cross-functionally with tech and non-tech teams.
• Proven track record in program or project management.

Responsibilities

• Manage and control performance cost and capacity of External Fulfillment Logistics provider.
• Monitor and analyze customer experience and delivery performance.
• Prioritize projects and evaluate stakeholder expectations.

Skills

Advanced Excel skills

SQL

Stakeholder management

Project management

Education

Bachelors degree

Job description

A leading global e-commerce company is seeking a 3PL Operations Manager based in Dubai. This role involves managing performance and capacity of logistics providers, improving customer experience, and driving process optimizations. Candidates should have a Bachelor's degree, advanced skills in Excel and SQL, and experience in project management. The ideal candidate will be comfortable working with data and across various teams to enhance fulfillment processes.