Front Office Lead (Arabic Speaker) - Luxury Boutique Hotel

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier luxury hotel in Dubai is seeking an experienced Assistant Manager (Arabic Speaker) for the Front Office. This role involves managing daily tasks, assisting with team training, and addressing guest complaints. The ideal candidate must have a minimum of two years in a luxury hotel, be fluent in English, and possess strong computer skills. The position emphasizes delivering exceptional hospitality experiences while managing lobby activities. Join a dynamic team committed to creating unforgettable moments for guests.

Qualifications

• Minimum two years working in a luxury or boutique hotel.
• Experience in guest service and reservations.
• Hotel Opening experience is a plus.
• Must be fluent in verbal and written English.
• Excellent computer and typing skills.

Responsibilities

• Manage daily department tasks and team training.
• Handle guest complaints and follow up on resolutions.
• Support all property operations with hospitality standards.
• Manage guest flow and direct within the lobby.

Skills

Guest service experience

Team management

Fluent in English

Microsoft Office proficiency

Opera usage

Job description

A premier luxury hotel in Dubai is seeking an experienced Assistant Manager (Arabic Speaker) for the Front Office. This role involves managing daily tasks, assisting with team training, and addressing guest complaints. The ideal candidate must have a minimum of two years in a luxury hotel, be fluent in English, and possess strong computer skills. The position emphasizes delivering exceptional hospitality experiences while managing lobby activities. Join a dynamic team committed to creating unforgettable moments for guests.